This policy is applicable to (United States, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. When you are ordering from this store, it means that you are agreeing with the policies contained herein.

HANDLING & PROCESSING:

All orders will typically be dispatched within 1-2 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. curveschic is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and curveschic will assist as much as possible to trace a missing parcel. curveschic is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Shipping Fee & Tax:

Shipping Charge $5.99

and we do not take Tax.

Handling Time:

USA: 1-2 Business Days

Transit Time:

USA: 5-8 Business Days.

Time Zone:

(GMT+08:00) China Standard Time (Shanghai)

Order Cut Off Time:

08:00 PM

Delivery Terms:

We use the DHL Express to deliver the product.

If you have any questions or concerns, please reach out to service@curveschic.com

Change Of Address:

We are not able to change the delivery address once the shipment is on its way. If you need to modify or change the location where your items will be delivered, please contact us at service@curveschic.com or call +86 138 5144 8946 within 24 hours of completing your order. 

Cancellations:

You may cancel your purchase at any moment before the products are sent if you change your mind before getting them. Please examine our refund policy if your order has already been shipped.

Order Tracking

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.

Parcels Damaged During Transit:

First, please check the product carefully If you find that a package is damaged in transit, We are really sorry about it. We recommend you that please reject the package from our currier and if possible as soon as Communicate with our customer service. If the package was delivered without your presence, then please contact customer service for the next steps.